SHIPPING POLICY
Effective Date: July 2026
Thank you for shopping with The Vanity Room. We work hard to process and deliver your order as quickly as possible.
Order Processing
Orders are typically processed within 1 to 3 business days after payment has been received. Orders placed on weekends or U.S. holidays will begin processing on the next business day.
During new product launches, sales, or holiday seasons, processing times may be slightly longer.
Shipping Methods
Shipping options and estimated delivery times are displayed during checkout. Delivery estimates begin once your order has been shipped and are provided by the shipping carrier.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information, if available.
Shipping Delays
While we make every effort to deliver orders on time, shipping delays caused by weather, carrier issues, customs, or other circumstances beyond our control may occur. The Vanity Room is not responsible for carrier-related delays.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be reshipped.
Lost or Damaged Packages
If your package arrives damaged upon delivery, please take clear photos of the damaged package and contents and contact the shipping carrier promptly to file a claim. You may also contact us to notify us of the issue, and we will do our best to assist where possible.
Restocking Fee
All approved returns are subject to a 10% restocking fee, which will be deducted from the refund amount.
International Orders
International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges required by their country. These fees are not included in the purchase price or shipping cost.
